Privacy Policy

NetConsulate Software Private Limited is an AI software development company incorporated under the Companies Act, 2013 in India, with its registered office in Pune, India. We provide AI engineering services including custom model development, LLM integration, MLOps, and Android AI solutions to clients worldwide.

For the purposes of applicable data protection law, NetConsulate Software Private Limited is the data controller responsible for the personal data we hold about you.

We collect information you provide directly to us, including:

• •Contact information — name, email address, phone number, job title, company name, company website, and country when you complete our contact or proposal forms
• •Project and business information — details about your AI project requirements, budget, timeline, data availability, and technical stack submitted through our proposal form
• •Communication data — the content of messages you send us via email or our contact form
• •Usage data — information about how you interact with our website, including pages visited, time spent, and referring URLs (collected via analytics tools)
• •Technical data — IP address, browser type and version, operating system, and device type

We do not collect sensitive personal data (such as health information, financial account details, or government identification numbers) through our website.

We use the information we collect to:

• •Respond to your enquiries and provide the services you have requested
• •Prepare and send proposals, project scopes, and commercial documents
• •Send transactional communications such as proposal confirmations and project updates
• •Improve our website, services, and client experience
• •Analyse usage patterns to understand how visitors interact with our website
• •Comply with our legal obligations and enforce our agreements
• •Protect the security and integrity of our website and systems

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

Depending on your location, we process your personal data on the following legal bases:

• •Contract — processing necessary to respond to your enquiry, prepare a proposal, or deliver services you have engaged us for
• •Legitimate interests — processing necessary for our legitimate business interests, such as improving our services and protecting our systems, provided these interests are not overridden by your rights
• •Consent — where you have given us explicit consent to process your data for a specific purpose, such as receiving marketing communications
• •Legal obligation — processing necessary to comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• •Service providers — trusted third-party companies that help us operate our website and deliver services, such as email delivery providers, cloud hosting providers, and analytics platforms. These parties are contractually bound to handle your data securely and only for the purposes we specify
• •Professional advisors — lawyers, accountants, and other advisors where necessary for our business operations
• •Legal requirements — where required by law, court order, or governmental authority
• •Business transfers — in connection with a merger, acquisition, or sale of all or part of our business, in which case personal data may be transferred as part of that transaction

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

• •Contact form submissions — retained for 2 years from the date of submission
• •Proposal requests — retained for 5 years from the date of submission to support potential future project engagements and legal compliance
• •Client project data — retained for the duration of the engagement plus 7 years thereafter for legal and accounting purposes
• •Website analytics data — retained in aggregated, anonymised form indefinitely

When data is no longer required, we delete or anonymise it securely.

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• •Access — the right to request a copy of the personal data we hold about you
• •Rectification — the right to request correction of inaccurate or incomplete data
• •Erasure — the right to request deletion of your personal data in certain circumstances
• •Restriction — the right to request that we restrict processing of your data in certain circumstances
• •Portability — the right to receive your data in a structured, machine-readable format
• •Objection — the right to object to processing based on legitimate interests
• •Withdrawal of consent — where processing is based on consent, the right to withdraw it at any time

To exercise any of these rights, please contact us at hello@netconsulate.com. We will respond within 30 days. We may need to verify your identity before processing your request.

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device.

• •Essential cookies — necessary for the website to function correctly. These cannot be disabled
• •Analytics cookies — help us understand how visitors interact with our website by collecting and reporting information anonymously
• •Preference cookies — allow the website to remember choices you make to provide a more personalised experience

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

NetConsulate Software Private Limited is headquartered in India and operates globally. Your personal data may be transferred to, stored, and processed in countries other than your country of residence. Where we transfer data internationally, we take steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all data-related enquiries within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.